Raccoon Mountain Caverns and Campground Terms & Conditions
Cancellations
Reservations canceled 14 days or less before scheduled arrival are required to pay the full reservation amount. Reservations canceled more than 14 days before scheduled arrival will only be assessed the original 20% deposit fee. We will fight all credit card disputes. Early departure does not constitute a basis for a refund.
Guest Check-In
To keep our resort secure and enjoyable for all, we ask that all visitors check in at the office and pay a $10 per person guest fee. Each guest will receive a wristband and a vehicle parking pass. For everyone’s safety, only guests with wristbands may use resort amenities. Vehicles without a visible tag will be subject to towing.
Vehicles & Parking
Each site includes parking for one vehicle and one camping unit. Additional vehicles and trailers are $5 per day and must be parked in overflow. Please avoid parking on unoccupied sites—violations will result in a $50 fine.
Pool Area
For everyone’s enjoyment and safety, please note:
Children under the age of 16 must be accompanied by an adult.
No food or glass containers
No smoking or vaping
No pets
Quiet Hours
To maintain a peaceful environment, the quiet hours are 10:00 PM to 8:00 AM and are strictly enforced. Thank you for respecting your fellow guests!
Campfires
Campfires are welcome but must be contained in designated fire pits. Gathering or burning driftwood is not permitted. Guests must obey local fire restrictions when in place.
Smoking
Smoking is not allowed in any of our facilities.
Smoking inside cabins will result in a $250 cleaning fee.
Marijuana use is strictly prohibited by law.
Speed Limit & Vehicle Safety
For everyone’s safety, the speed limit is 10 MPH throughout the resort. Only licensed drivers 16 years or older may operate any vehicle, including golf carts and ATVs.
Allowing an unlicensed driver to operate a vehicle will result in a $50 fine.
A second violation may require you to leave without a refund.
Tent Camping
For the comfort of all guests, tents are not permitted on RV or cabin sites. However, canopies (without ground stakes) are allowed.
Laundry
Our laundry facilities are open 24/7 for your convenience. Please do not hang clotheslines or laundry at your site.
Caring for Our Trees
To preserve the beauty of our resort, please do not:
Hang items (feeders, plants, hammocks) from trees
Carve, cut, peel, or damage trees or foliage
Trash & Cleanliness
Trash bins are conveniently located near the office and clubhouse. Please do not burn trash in fire pits.
Daily trash pickup is available between 8:00 AM and 4:00 PM—please do not leave trash outside overnight.
Water Usage
Please connect your water hose only to the designated spigot and RV water tank.
Washing of vehicles, RV’s or boats is not permitted. Washing may result in a $50.00 fine
Sewer & Dumping
To keep our facilities running smoothly, please do not flush the following items:
Wipes, towels, feminine products, food, grease, or any items that may cause blockages.
Dumping of black/gray tanks must be done properly using the correct fittings. Dumping onto the ground is illegal and may result in fines.
Firearms & Safety
For the safety of all guests, brandishing firearms or weapons is strictly prohibited.
Respectful Behavior & Courtesy
We strive to create a welcoming environment for all! Please keep this in mind:
Be respectful—rowdy, abusive, or destructive behavior will not be tolerated. Guests who violate this may be asked to leave without a refund.
Children & pets must be supervised at all times.
Pets must remain on a leash and cannot be left unattended.
Camping courtesy is expected—be mindful of noise and fellow guests.
Pets are not allowed in the laundry room, store, or bathhouses.
Unauthorized pets or excessive messes may result in a $200 cleaning fee.
Lost or stolen cabin keys will incur a $50 replacement charge.
Pet waste must be cleaned up—failure to do so may result in a $50 fee.
Keeping Your Site Beautiful
No rugs or mats on the grass.
Yard art, decorations, and temporary fencing should be minimal to allow for mowing and maintenance.
Site Reservations
If you’d like to guarantee a specific site, we offer a Lock Site Fee of $15.00, ensuring you won’t be moved. If this fee isn’t paid, we may relocate your reservation to a similar site in the same pricing area.
SMS Privacy Policy
We (ORR Raccoon Mountain LLC) will not share or sell subscriber information with 3rd parties for their direct marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By selecting the Check Box On The Bookings Check Out Page Guests Agree To Receive Marketing SMS. Guests may receive a SMS prior/during/after their stay with us; Message Frequency Varies. Standard message and data rates may apply. Reply STOP to Opt Out | Reply HELP for Assistance.
We’re Here to Help!
We want you to have an amazing stay with us! If you experience any issues, please let our team know right away so we can make it right.